descrierea funcției

What is your role ?

The Service Desk team you will be working in, consists of 40 colleagues in an international environment.

• You will be the first-line support to provide technical support to customers, field engineers, technicians.
• Provide support to customer/users where the product is highly technical or sophisticated in nature
• Reporting design, reliability and maintenance problems or bugs
• Supporting remotely customer installations

profilul tău

What we expect from you?

• Knowledge of hardware and software
• Solution-oriented, analytical level of thinking, accurate and stress-resistant
• A good knowledge of French and English
• Passionate and a team player
• Clarify customer needs within the organization
• Good communication skills and a customer- and service-oriented approach
• Passion for perfect customer services, just like how you would like to be helped yourself
• Preferably a bachelor's degree in IT or equal by experience

ce-ți putem oferi?

A stable job in a growing company that offers a balance between professional and private life and a pleasant working atmosphere.

Interested? Apply now!

Informații companie

For a company that develops and commercializes software, hardware and services for the transport industry fleet operators that lead to more efficient and cost-effective process we are searching for Service desk front office.