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Service desk frontoffice (with French) (f/x/m)

location: /
statute: Clerk
domain: /
contract: Interim job with fixed work option
schedule: Full-time
salary: /
last modified: 20/04/2024
reference: 239623

function description

What is your role ?


The Service Desk team you will be working in, consists of 40 colleagues in an international environment.

  • You will be the first-line support to provide technical support to customers, field engineers, technicians.
  • Provide support to customer/users where the product is highly technical or sophisticated in nature
  • Reporting design, reliability and maintenance problems or bugs
  • Supporting remotely customer installations

your profile

What we expect from you?


  • Knowledge of hardware and software
  • Solution-oriented, analytical level of thinking, accurate and stress-resistant
  • A good knowledge of French and English
  • Passionate and a team player
  • Clarify customer needs within the organization
  • Good communication skills and a customer- and service-oriented approach
  • Passion for perfect customer services, just like how you would like to be helped yourself
  • Preferably a bachelor's degree in IT or equal by experience

what can we offer you?

A stable job in a growing company that offers a balance between professional and private life and a pleasant working atmosphere.


Interested? Apply now!

Company information

For a company that develops and commercializes software, hardware and services for the transport industry fleet operators that lead to more efficient and cost-effective process we are searching for Service desk front office.

Let's Work is accredited as a private employment agency in the Flemish and Walloon Region under the accreditation number VG. 45/BU, in the Brussels-Capital Region: 00015-405-20130404
At Let's Work, we recognise the unique value of every person, regardless of gender or background, and we are committed to an inclusive work environment. Our focus is on recognizing and valuing individual talents and qualities.
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contact

Laura Vainer

Office Manager
051 24 95 67
send a whatsapp
roeselare.food@letswork.be
Sint-Michielsstraat 36
8800 Roeselare

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